Instructions on Withdrawal and Model Withdrawal Form

This is a translation for your convenience. Only the German version is legally binding.

Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.

Instructions on Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. If you have ordered multiple goods as part of a single order that are delivered separately, the period begins on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us:

bcb Beauty Cosmetics Berlin UG (haftungsbeschränkt)
Wexstraße 39, 10715 Berlin
Phone: +49 30 854 67 79
Email: kontakt@beauty-cosmetics.de

by means of a clear statement (e.g. a letter sent by post or an email) about your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but it is not mandatory.

You can also submit your withdrawal via the "Revoke contract" function in our online shop (link in the footer of every page and in your customer account). If you make use of this option, we will immediately send you an acknowledgement of receipt of such withdrawal on a durable medium (e.g. by email).

To meet the withdrawal deadline, it is sufficient for you to send the communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notice of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earlier date.

You must send back or hand over the goods to:

bcb Beauty Cosmetics Berlin UG (haftungsbeschränkt), Wexstraße 39, 10715 Berlin

without undue delay and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

We bear the costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery. This applies in particular to cosmetic and skincare products as well as fragrances whose packaging is sealed (e.g., cellophane film, seal, or tamper-evident closure).

– End of the instructions on withdrawal –

Model withdrawal form

(If you want to withdraw from the contract, please fill out this form and return it.)

To bcb Beauty Cosmetics Berlin UG (haftungsbeschränkt), Wexstraße 39, 10715 Berlin, Email: kontakt@beauty-cosmetics.de:

• I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):
• Ordered on (*) / received on (*):
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if communicated on paper):
• Date:

(*) Delete as applicable.